A well - developed CRM System enhances a bank’s profitability and improves the service facilities for its customers. For the Commercial Banking Sector, our consultants have helped design and implement Customer Relationship Management Systems that make it easier for large institutions to develop a Profitability Plan, establish a Sales and Service Culture, relate Customer information and finally, fit all these elements together. Through technical expertise and keen attention to detail, our consultants have assisted with the gathering of business intent and design of enhancements for such CRM applications. Cross functional teams collaborate closely with client managers to achieve a market driven CRM system that enhances our client’s customer experience, assuring benefit for all. CRM software has emerged as the fastest growing area in effective customer management and our professionals bring quality experience and expertise in the design, development, implementation, migration and enhancement of such systems.
Application Development, User Interface Design and User Experience are areas where we proudly excel. Our technical professionals have performed senior as well as lead roles in numerous development lifecycles. Our consultants have designed seamless front end architecture for desktop solutions which integrate and connect to existing processes in multiple back end applications. Using open source technologies and the latest User Interface tools, they have helped build, test and support countless backend, middleware and front-end applications. In addition to proprietary financial applications, our consultants have regularly been instrumental in implementing Web based, Client Server and Mobile banking applications using various methodologies.